We are currently performing essential maintenance on the notifications system of the website, as a result, you may notice that all of your notifications prior to 12:00 pm GMT(+1) today are no longer showing in the notifications drop-down menu or the notifications page. Our web developers are working on restoring old notifications, however, we are not yet sure if this is going to be possible. We understand this isn't ideal for many users who rely on the site notifications and would like to humbly apologise for the inconvenience this may have caused. 


What has happened?

Following several reports from the community relating to notifications not working, our team discovered that due to the sheer amount of information stored in the site notifications database we've hit some limits which require manual intervention to overcome.

So that users can continue to use the site properly during the maintenance we've shifted all the data to a different part of the database, resulting in a "clean slate" for notifications. Our web team are now focusing on trying to re-import this old data but there may be technical challenges that make this impossible. 


How long will it take?

Regular notifications are already working again, however, it is difficult to give any kind of timescale on the older notifications until we know more. We will post updates on our progress in the comments section of this article as more information becomes available. 


What are you doing to prevent this problem from reoccurring?

The good news is, we have already been working on a massive overhaul of the notifications system for a while now. When complete, we will have a much better platform to build on, which will enable us to provide new types of notification and give you all better control over which ones you want to see.  

Thank you for your patience and understanding.