What is happening?
We're migrating our database to an upgraded system. This is planned maintenance that will take place 9 January 2023 starting at 05:00 AM (GMT). As this is an involved process, we estimate it to take several hours, potentially longer - somewhere between 12 and 24 hours. In addition to this news post we will display a (dismissible) notification banner with a countdown a few days before the maintenance work begins.
While we're doing our absolute best to ensure the migration goes smoothly, please note that you may experience a few hiccups and bugs here and there even after the maintenance work has finished.
We don't expect any major issues, but if you encounter any bugs please report them to us (preferably through GitHub) and we'll investigate them as soon as possible. If you don't have a GitHub account, you can alternatively report bugs to our Community Team through Discord.
What services will be affected?
Site, forums, mod managers
Our site as well as our forums will have to remain offline during the maintenance phase. This also means that mod managers, both our mod manager Vortex as well as third-party mod managers, will not be able to download/update mods from our site. Any other tool interfacing with our site/API will likely not work either while we're offline.
Please also note that the forums will need to be kept offline for a bit longer than the site itself (2-3 hours of additional downtime), so expect the site to be back and running before the forums will.
New user registrations
Once we're done with the database migration, new user registrations will remain temporarily disabled until we sort everything out and we are confident that the migration was fully successful. We estimate registrations to remain disabled for another 2-3 hours after the site is back online. This will only impact you if you don't already have an account on our site, so if you're reading this and don't have an account you can register now to avoid being affected.
What about my Premium membership?
First of all let us acknowledge and thank all of our Premium users for supporting the site - it's truly appreciated. While we aim for the maintenance work to not be too disruptive for too long, we're very aware that our Premium members have paid for a service that they'll effectively be missing out on for some time while we perform this maintenance work. It's something we've been discussing and we think the right thing is to try our best to compensate our Premium users for this downtime.
We've reviewed our options and what we plan to do is to (re-)integrate a gifting system for Premium memberships (it might be coupons, codes, or vouchers) in the future. With such a system we would then issue a coupon for free Premium time to every Premium member affected by the downtime. That's the good news and we're happy to commit to doing that. However, as this is a project of its own we cannot at this point say when exactly we'll be able to tackle this and issue the free Premium time to our users. What we can say, however, is that we plan to accomplish this within this calendar year. So, if you're an active Premium member during the downtime on 9 January 2023, you may be impacted on that day, but we will eventually send you a coupon/gift code for Premium time that you can then redeem whenever you like (or potentially gift to a friend).
No mods? What will I do?
I'm glad you asked! Just because our site will be offline doesn't mean our community will be, too. The Community Management Team as well as your fellow modders will be available on our Discord server - come say hello when you get a chance!
Keep your eyes peeled and check our social media for updates on the migration process to learn more about when we'll be back online.
Thank you all, despite this short disruption to your favourite hobby - modding your games - we hope you have a fantastic new year!
333 comments
Comments locked
A moderator has closed this comment topic for the time beingThe maintenance was completed by 13:00 on 9 Jan 2023, lasting ~8 hours.
www.nexusmods.com is currently unable to handle this request.
HTTP ERROR 500
I tried to download mods at 8:37am but I'm getting an error stating website/site can't be found?
Also, everything seems MUCH faster, cheers!
but the witcher3.exe is in the x64_dx12 file
love,
K
I haven't encountered any problem.